Privacy Policy

This privacy policy applies to the Petrol Smart mobile apps and the Petrol Smart website at petrolsmart.app (hereby collectively referred to as "Application") that were created by Petrol Smart (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download and use it. This information may include information such as:

• Your device's Internet Protocol address (e.g. IP address)
• The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
• The time spent on the Application
• The operating system you use on your mobile device

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

• Geolocation Services: The Service Provider utilizes location data to provide features such as personalized content, relevant recommendations, and location-based services.
• Analytics and Improvements: Aggregated and anonymized location data helps the Service Provider to analyze user behavior, identify trends, and improve the overall performance and functionality of the Application.
• Third-Party Services: Periodically, the Service Provider may transmit anonymized location data to external services. These services assist them in enhancing the Application and optimizing their offerings.

If you ask Petrol Smart to scan a fuel receipt, price board or fuel pump photo, the image is sent through our backend to Anthropic's commercial vision API. The service returns suggested receipt fields or fuel prices for you to review and edit. The scan is optional and the image is not used to train Petrol Smart features. Anthropic states that commercial API inputs and outputs are not used to train its models by default. Its standard API terms may retain those inputs and outputs for up to 30 days, subject to documented exceptions. You can enter the information manually instead of using photo scanning.

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to email, password. The information that the Service Provider request will be retained by them and used as described in this privacy policy.

First-party usage and preference analytics

Petrol Smart collects limited first-party analytics from our mobile apps and website so we can measure active usage, retention, and feature adoption. We use a randomly generated anonymous identifier that is stored on your device, or — on the website — in your browser's local storage. This identifier is not derived from advertising IDs, hardware serial numbers, or device fingerprinting.

When the app or website is used, we may record coarse information such as platform, app version where available, last active time, and whether certain optional features are enabled. If you are signed in, some of this analytics data may be associated with your account.

If you use rewards pricing, we may record your rewards pricing preferences, such as whether rewards pricing is turned on and which rewards programs you have deselected. We use this to understand rewards feature adoption and keep the rewards catalogue useful.

We do not attach your precise location, station views, route planning requests, route coordinates, search terms, or fuel-price interactions to the rewards preference heartbeat.

On the website, you can reset the anonymous identifier by clearing Petrol Smart site data from your browser. Uninstalling the mobile app resets app-local identifiers where applicable. You can contact support@petrolsmart.app for privacy or deletion requests.

Facebook and Instagram advertising measurement

The mobile app uses the Meta App Events SDK to measure whether a Facebook or Instagram advertisement led to an install and a small number of useful actions. This “advertising measurement” is a separate choice from app analytics: either can be on or off without the other, and neither changes how the app works. The events cover installing and opening the app, completing onboarding, creating an account, selecting a fuel-search result and opening directions. We do not send Meta your Petrol Smart account identifier, name, email address, phone number, location from Petrol Smart, typed search, station identifier, fuel choice, uploaded content, trip or logbook data, payment and subscription information, or any other analytics detail.

In the United Kingdom, France and Québec, advertising measurement and app analytics are each off until you choose them in the app's privacy choices. In Australia, advertising measurement is on by default and can be turned off in Settings › Privacy & data, whether or not you are signed in. If you had already turned analytics off before this choice was separated, it starts off. You can review or withdraw either choice at any time in Settings › Privacy & data.

On iOS, Meta App Events and access to the advertising identifier also require Apple's App Tracking Transparency permission, which the app asks for only after advertising measurement is allowed. App analytics does not use that permission. Meta may process device and app information, infer an approximate location from your IP address, and use an advertising identifier when permitted or Google Play install-referrer information to attribute installs and report campaign performance. On Android, the app does not read or store the advertising ID itself; if you reset or delete it in your device settings, Meta's SDK uses the new or limited value.

Optional Coffee Support

Monthly supporters are anonymous by default. If you have a Petrol Smart account, you may choose to publish your account display name on an alphabetical supporter list while your subscription is active. The list does not show contribution amounts or account identifiers. Anonymous supporters are shown as a combined count. You can hide your name again in Coffee Support. Deleting your account removes the public name.

When available, Coffee Support lets you voluntarily support Petrol Smart through an App Store or Google Play monthly subscription or one off contribution. The app remains free and ad-free for everyone, with no exclusive subscriber features. You do not need a Petrol Smart account to contribute, but you do need an account with the store handling your purchase.

We use RevenueCat to verify purchases, restore subscription status, and receive updates about renewals, cancellations, billing problems and refunds. This involves a randomly generated billing identifier, purchase receipts or purchase tokens, product and transaction identifiers, purchase and subscription dates and status, and technical information such as device type, operating system, app usage, locale and currency. Payment card details are handled by your store; Petrol Smart and RevenueCat do not receive your card details through this integration.

Our backend records verified subscription status and transaction history, including available amounts and currencies, so we can administer support payments and respond to billing enquiries. A guest purchase uses a separate billing identity. If you contribute while signed in, or explicitly link your guest support to your account, we associate that billing identity with your Petrol Smart account. We do not send your Petrol Smart password, email address, trip history or precise location to RevenueCat as part of this integration.

Store billing updates can continue after you stop using or uninstall the app. Deleting your Petrol Smart account removes its link to your billing identity and requests deletion of the associated RevenueCat customer record. We retain transaction and billing-event records under an opaque billing reference for payment administration and reconciliation; deleting your account does not delete records held independently by Apple or Google, or cancel store renewals. Manage or cancel your subscription in the store where you purchased it. Guests and account holders can contact support@petrolsmart.app about access, linking or deletion of support-related data.

Third Party Access

We use third-party services to operate and improve the Application. Information shared with them may include personal data, as described in this privacy policy.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

• Apple — App Store payments and subscription management.
• RevenueCat — subscription verification and administration, as described under Optional Coffee Support above.
• Google Play Services — includes Google Play payments and subscription management.
• Google Maps Platform — used for two things: (1) address search via Google Places, when you type an address into the route planner or search bar; and (2) route planning via Google Directions, when you ask the app to find cheap fuel along a trip. We send Google your typed search text and the start/end coordinates of routes you plan. Your precise device location is not sent to either service.
• Expo
• Sentry — crash reports and runtime errors. Stack traces, device model, OS version, and (when signed in) the user ID are sent. Email addresses, passwords, auth tokens, and refresh cookies are scrubbed at the SDK layer before they leave the device.
• PostHog — anonymous product-usage analytics: which screens are opened, which buttons are tapped, fuel-type changes, alert and report counts. Tied to a PostHog distinct ID; when you sign in, your account ID is associated with that distinct ID so we can measure feature adoption per cohort. We do not send PostHog your password, payment info, location, or uploaded photos.
• Meta Platforms — app-install and advertising campaign measurement for Facebook and Instagram, limited to the events and data described above.
• Anthropic — optional AI extraction from fuel receipts, price boards and pump-display photos. Petrol Smart sends the selected image only when you choose a photo-scanning feature. Suggested values must be checked before they are saved or published.
• Push notification tokens (Expo Push)— when you opt in to push alerts, your device generates an Expo push token that we store on our backend so we can deliver price- alert notifications to you. The token is associated with your device ID (and your user account if you're signed in). It contains no personally identifiable content.
• Photo uploads — a price-board or pump photo that you submit with a price report is stored in Cloudflare R2, reviewed by a moderator and kept with the report or deleted. A receipt photo is stored privately in Cloudflare R2 only when you save it with a logbook entry; it is available through your authenticated logbook and can be replaced or removed there. Supported image metadata, including embedded GPS data, is stripped before storage. Avoid photographing people, number plates, addresses or other identifying details because visible content remains part of the image itself.

The Service Provider may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process;
• when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

Uninstalling the app stops new activity from that installation. It does not cancel a store subscription, stop billing updates from your store, or delete information already held by us or our service providers. Use your store subscription settings to cancel renewals, and contact us for privacy or deletion requests.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at support@petrolsmart.app and they will respond in a reasonable time.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age. In the case the Service Provider discover that a child under 13 has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider (support@petrolsmart.app) so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Changes

This Privacy Policy may be updated from time to time. The Service Provider will notify you of material changes by updating this page and, where a change affects processing that relies on your consent, by asking you to review and accept the updated notice. Continued use of the Service does not by itself constitute consent to new processing that requires it.

This privacy policy is effective as of 2026-09-26 (v4).

Your Consent

Where we rely on your consent for a specific purpose (for example optional analytics, advertising measurement or marketing communications), we ask for it explicitly and separately for each purpose, and you can withdraw it at any time in the app's privacy settings, without affecting the lawfulness of processing before withdrawal. Processing necessary to provide the Service you have asked for relies on other lawful bases described above, not on consent.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at support@petrolsmart.app.